A courtesy car is usually provided through your own insurer’s approved repairer, often a small car, and only while repairs are under way. A replacement vehicle arranged after a non-fault accident aims to be comparable to your own and its cost is claimed from the at-fault driver’s insurer, subject to eligibility.
Find out more about replacement vehicles.
Courtesy cars
Many policies include a courtesy car, but it is often a small hatchback, may depend on availability, and may not be offered if your car is written off. Check your policy.
Had an accident that wasn’t your fault?
Start your claimReplacement vehicles after a non-fault accident
If another driver caused the accident, you may be able to have a comparable vehicle while yours is off the road. We can help check this for you.
Which is right for me?
It depends on your policy, your needs and whether fault is clear. Call or WhatsApp us and we will explain the options honestly.
Sources
This guide is general information, not legal advice. Every situation is different.