Guides and advice
How is G4 Claims free?
If the accident wasn’t your fault, the at-fault driver’s insurer pays for repairs, hire and recovery. We bill them directly – here’s how it works.
What to do after a car accident in Scotland
Stop, make safe, swap details and report if needed. A plain-English checklist for Scottish drivers from the G4 Claims team.
Should I contact my insurer after a non-fault accident?
Yes – usually you should. Here is why, and how a non-fault claim can still be made against the other driver’s insurer.
Fault vs non-fault: what’s the difference?
A non-fault accident is one where another road user caused the crash. Here is how fault is decided and what it means for you.
What is a comparable replacement vehicle?
A comparable replacement meets your reasonable needs while your vehicle is off the road – not automatically the same make or model.
Courtesy car or replacement vehicle?
A courtesy car usually comes from your own insurer’s repairer and may be small. A replacement vehicle aims to be comparable to yours.
Does a non-fault accident affect your no-claims bonus?
A non-fault claim against the other driver’s insurer shouldn’t normally affect your no-claims bonus – but tell your insurer.
Hit while parked: what to do next
Found damage on your parked car? Look for a note, gather evidence, report it if needed and see how a non-fault claim may help.
Hit by an uninsured or untraced driver?
If the other driver was uninsured or drove off, the Motor Insurers’ Bureau may be able to help. Here is what to do.
Talk to a real person today
Our team in Wishaw is here Mon–Fri 8am–6pm · Sat 9am–2pm. Message us on WhatsApp any time and we’ll reply when we’re open.
Claims HQ, 9 Pickering Works, Netherton Road, Wishaw ML2 0EQ · 01698 767 172