If your car is hit while parked, look for a note from the other driver, photograph the damage and the scene, and check for witnesses or CCTV and dashcam footage. If the driver left no details, report it to Police Scotland on 101 within 24 hours. If the other driver can be traced, it is usually a non-fault claim.
Find out more about non-fault accident help.
Gather evidence
- Photos of the damage and the position of your car
- Any note left on your windscreen
- Nearby CCTV (shops, car parks) – ask quickly, footage is often deleted
- Witness names and numbers
Had an accident that wasn’t your fault?
Start your claimIf the driver can’t be found
See our guide to uninsured or untraced drivers.
Repairs and a replacement vehicle
If the at-fault driver is identified, we can help with repairs and, where eligible, a replacement vehicle.
Sources
This guide is general information, not legal advice. Every situation is different.