Non-fault accident help for fleets and business vehicles

Yes. If a company vehicle, van or fleet vehicle is involved in an accident that wasn’t your driver’s fault, we can help manage the claim, arrange repairs and help check whether a replacement vehicle can be arranged, so your business keeps moving. We’re based in Wishaw and work with businesses across Scotland.

Fleets and business vehicles

Run vehicles for work? Talk to us about fleet accident management. Start your claim

If you need a van, pick-up or larger vehicle, for example for work or a big family, tell us. Our fleet includes Ford Custom and Transit vans and a Fiat pick-up, as well as cars and SUVs. Whether one can be arranged depends on your circumstances, what you were driving before, and availability at the time. Let us know about any special requirements, such as towing or racking, so we can check what’s suitable.

Vehicles in our fleet

It depends on the damage, parts availability, the bodyshop’s workload and how quickly repairs are authorised. Minor repairs can be quick, but parts shortages or disputes can add time. We can’t give a fixed timescale before the vehicle has been assessed, but we’ll keep you updated by phone or WhatsApp, and let you know straight away if anything changes.

Vehicle repairs

Disputes happen. When the drivers’ accounts differ, the insurers look at the evidence: photos, damage patterns, dashcam or CCTV footage, witness statements and police reports. Send us anything you have as soon as possible, because some footage isn’t kept for long. A disputed claim can take longer, and we’ll be honest with you about how it’s going and explain any effect on you.

Fault vs non-fault